Welcome to the Resident Help Center!

Welcome to the help center. This is the place to go if you need help with the ECCA resident website, or have questions about your account. Please see the help options below.

FAQ

Q1: How do I login/register?
A1: Use the register link on the main page.

Q2: I forgot my password, can I reset it?
A2: Yes, use the forgot password link on the login form, on the main page.

Q3: I don't understand or would like to know how to use the resident website
A3: There are video tours below, they walk your through the resident website

Q4: My question is not here, or I need more information.
A4: If you can login to the resident website, log a request. If you can not login to the resident website, goto the Contact Us tab and submit a request there, or use the contact infomation to call, email or write the ECCA.

Video Tours

All videos are hosted on YouTube.


Getting Started - Click Here to view the video
This video explains the public website and it's features


Registering / Logging - Click Here to view the video
This video explains how to register online, and how to login to the Resident Website


Resident Website Part 1 - Click Here to view the video
This video explains how to use the Resident website. This video covers the Home, Payments, and Requests tabs


Resident Website Part 2 - Click Here to view the video
This video explains how to use the Resident website. This video covers the Documents, Directory, and Discussion tabs


Resident Website Part 3 - Click Here to view the video
This video explains how to use the Resident website. This video is for board members as it covers the Financial and Reports tabs